Our Guiding Principles
At Home Instead Irvine, CA, we follow a set of Guiding Principles, with all of our clients, families and Care Professionals. These principles shape how we, Serve, Support, Communicate, and Work.
When we serve our clients...
- We recognize that our clients are among the most vulnerable.
- We are honored to be able to connect with and serve our clients.
- We believe that all clients deserve respect and dignity.
- We focus on the beauty and richness that each client brings to the world.
As we work...
- The company must maintain a work environment free of fear.
- We foster an environment of safety and encourage fearless innovation and ongoing learning.
- All staff members, regardless of title, age, gender, ethnicity, or any other characteristic, are afforded the same level of respect, consideration, and opportunity.
- Each team member’s individual goals are ultimately established to support the company’s mission.
When we communicate...
- The company endeavors to be sensitive to team members’ unique communication styles.
- Frequent and transparent communication is encouraged.
- It’s two-way – team members are encouraged to share their thoughts and ideas as they arise.
- Gossip and negativity are never acceptable.
As we support our team members...
- We presume that all team members have the best intentions.
- Regardless of title, position, or tenure, the company realizes that its most valuable assets are its people.
- We promote a fair and healthy work-life balance.
- We embrace and support the professional and personal aspirations of all team members.
- The company empowers each team member to be a part of improving how we can better serve our clients.
- The company is committed to providing each team member with the training, tools, support, and time to be successful.
Giving Back
Looking for ways to make a difference in the lives of seniors in your community? Learn more about ways to give back and join our growing movement.
