Meet Our Team

Meet Tyrel & Erin Sorensen, the owners of Home Instead in Bismarck, Hazen, and Minot, ND. They reside in Beulah, ND with their four children. Erin graduated from the University of Mary with her bachelor's of science degree in nursing. Erin & Tyrel opened Home Instead in Hazen, ND, with a vision to make seniors' lives as fulfilling as the beginning by keeping them safe at home. Their commitment led to the expansion of their business to Bismarck and Minot, recognizing the growing need for in-home care. The Sorensens' mission is to enhance the lives of aging adults and their families through their unwavering dedication and passion.

Meet Kim, our dedicated Accounting Manager who directs our accounting coordinators with unwavering commitment and leadership. She ensures that our accounting processes are streamlined, accurate, and compliant with the highest standards. Kim is not only a numbers expert but also a strategic thinker, providing valuable insights to guide our financial decisions. Her commitment to excellence and her ability to navigate the complexities of accounting make her an essential asset to our team. Kim's approachable nature and willingness to assist both colleagues and clients create a positive and collaborative work environment.

Meet Kaycee, our diligent Accounting Coordinator, who plays a key role in overseeing the financial operations at our offices in Bismarck, Hazen, and Minot, ND. Specializing in State and VA payments, Kaycee ensures that all financial transactions, including billing, payroll, and mileage reimbursements, are handled efficiently. Her focus on processing these critical payments guarantees that our caregivers receive timely and accurate compensation. With Kaycee at the helm, our team can rest assured that their financial operations run smoothly.

Meet Tracy, who expertly oversees our state billing with her extensive background in healthcare and banking. Tracy's career began in healthcare, where she dedicated 20 years to various roles, including as a Certified Nurse Assistant and working in the therapy and activities departments in Long Term Care. She later transitioned to the banking industry, accruing 15 years of experience in audit and compliance. Her deep knowledge across both sectors significantly enhances her effectiveness and offers invaluable insights into our financial operations.

Meet Sadie, RN, BSN, who is a compassionate member of our Client Care Coordinator team. Sadie's role takes her across rural North Dakota, where she conducts essential care consultations, home safety evaluations, and quality assurance visits for our veterans, private pay, and state clients. Her thorough evaluations ensure that our clients receive tailored care plans that prioritize their well-being and safety. Sadie also plays a crucial role in educating and empowering our caregiving team by teaching our skills classes. Her skills and guidance ensure that our caregivers are well-prepared to deliver the highest quality of care.

Meet Dannette, who serves as the Client Care Coordinator at our Hazen office. With a robust physical therapy foundation and a comprehensive long-term care background, Dannette brings invaluable expertise to her role. Her dedication to enhancing the well-being of our clients is evident in her approach to care coordination, ensuring that every client receives personalized and effective support tailored to their needs.

Meet Christy, our creative Recruitment and Engagement Coordinator at the Hazen office. Christy brings her creativity and versatile expertise to spearhead recruitment and engagement initiatives. She is a passionate leader dedicated to significantly impacting our community by attracting top talent and enhancing employee engagement. With Christy’s commitment, our team is well-equipped to excel and grow, ensuring our mission and values resonate throughout our organization.

Meet Danielle, our dedicated Service Coordinator at the Hazen Office. Danielle expertly handles all requests from both caregivers and clients, ensuring a meticulous match that sets the foundation for successful relationships. Her focus on consistency and attention to detail guarantees that both caregivers and clients are well-prepared and supported, fostering a positive and effective service environment. With Danielle’s commitment, we continuously strive to provide the best possible care and satisfaction.

Meet Amy, our dynamic Office Manager based in Bismarck, who wears multiple hats to keep our organization thriving. She also plays a pivotal role in delivering exceptional client care, including conducting care consultations and quality assurance visits, among other responsibilities. With her remarkable ability to coordinate tasks and foster a productive work environment, Amy is the go-to person for her team, providing compassionate support and contributing to our flourishing organization.

Meet Aimee, MSN, RN, who plays a crucial role as a Client Care Coordinator. Aimee's passion for providing remarkable care is at the forefront of her responsibilities. With a Master of Science in Nursing (MSN), she brings a wealth of knowledge and expertise to our organization. Aimee is committed to ensuring that our clients receive the highest quality of care tailored to their unique needs. She collaborates closely with our team to create personalized care plans and coordinates all aspects of care delivery. Aimee's attention to detail and compassionate approach make her a vital resource to our clients and their families.

Meet Carrie, our accomplished RN and BSN, who serves as a Client Care Coordinator at our Bismarck office. With a strong background as a dialysis nurse, Carrie brings extensive medical knowledge to her current role. She specializes in managing care for our veterans and clients enrolled in the Residential Habilitation and Community Supports program with the state of North Dakota. Her expertise ensures that these individuals receive the highest personalized and compassionate care tailored to their unique needs. Carrie's dedication and clinical experience are invaluable in supporting our clients’ health and well-being.

Meet Jessica, our dynamic Recruitment and Engagement Coordinator, who holds the key to building and maintaining our exceptional team. Jessica's versatile role encompasses a passion for recruiting and connecting talented individuals with rewarding opportunities. Jessica takes pride in guiding our caregivers through the onboarding process, ensuring a seamless transition into their roles. She orchestrates informative orientations and continuous training to empower our team members to deliver the highest standard of care. 

Meet Natalie, our proactive Service Coordinator at the Bismarck Office. Natalie is pivotal in ensuring the perfect match between caregivers and clients, focusing on tailored care that meets individual needs. Her meticulous attention to detail and precision enhance client satisfaction and caregiver support. Natalie's dedication ensures our operations are effective and compassionate, upholding our Bismarck office's highest standards of service and care.

Meet Christina, our esteemed Office Manager at the Minot Office. Christina is instrumental in overseeing the daily operations and ensuring everything runs smoothly. With a keen eye for organization and a proactive approach, she ensures that both staff and clients receive the highest level of service. Her leadership fosters a supportive and efficient work environment, enabling our team to focus on providing exceptional care and support. Christina’s ability to manage multiple tasks with grace and efficiency makes her a cornerstone of our Minot office’s success.

Meet April who is an LPN pursuing her BSN and is a dedicated member of our Client Care Coordinator team, specializing in educating and training caregivers she plays a pivotal role in ensuring our caregivers are equipped to provide top-quality care to our clients. In addition to her training responsibilities, April also conducts care consultations and quality assurance visits, ensuring our clients receive the highest standard of care. April is a crucial link in our network, collaborating with referral providers to ensure seamless and coordinated care for our clients. 

Meet Hannah, our accomplished Recruitment & Engagement Coordinator, who plays a pivotal role in nurturing and expanding our talented team. With her passion and knowledge, Hannah oversees recruitment, hiring, onboarding, orientation, and ongoing training, and provides invaluable HR support. Hannah provides dependable support and guidance, fostering an inclusive and engaging work environment that encourages professional growth and fellowship.

Meet Brick, our adept Service Coordinator, known for her unique perspective from her beginnings as a caregiver to a pivotal role in our office. Brick is a versatile team member, adeptly handling multiple responsibilities to ensure our operations run smoothly. She excels in facilitating introductions between caregivers and clients, ensuring the right connections are made from the start. Her genuine and compassionate approach makes caregivers and clients feel valued and supported. In addition to her coordination duties, Brick is actively involved in community outreach, enhancing relationships that benefit our clients and the community.