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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Coeur dAlene, ID.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Ene Gaines, Franchise Owner

​Ene opened North Idaho Home Instead in September 2011. Having previously worked for the Colorado Chapter of the Alzheimer's Association, she requires all Care Pros to complete the Home Instead Dementia Course. This valuable education helps the Care Pros gain a deeper understanding of individuals living with cognitive impairment and allows for clients and their families to be more fully supported throughout this challenging journey.

Ene graduated from Union College in Lincoln, NE, with a B.S. in Institutional Advancement, a major in Communications with PR emphasis, and an A.S. in Business Administration. Her next ten years she worked in non-profit management for a health science university. She took 9 years out of the work field to raise her 5 children. 

Beyond managing the office, Ene volunteers her time in the community with various charities including One Site for Seniors, the Alzheimer's Association, and her local church. When Ene is not working or volunteering, she loves to read, spend time with family and friends, traveling and taking adventures.

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Emily Flanders, Scheduling Manager

Emily joined Home Instead in April 2020 as a Care Professional and has since advanced to a full-time role as our Scheduling Manager. Known for her passion for helping others and exceptional problem-solving skills, Emily is also pursuing an AA business degree from North Idaho College. She enjoys sharing insights from her studies with her colleagues, enhancing her value to the Home Instead team.

Outside of work and school, Emily loves to relax with a cup of coffee and a good book. She is also a devoted mother to two charming children.

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Jordan Mosset, HR, Recruitment and Engagement Coordinator

Jordan joined the Home Instead Senior Care team in March 2024 as the HR, Recruitment and Engagement Coordinator. In this role, Jordan focuses on promoting Home Instead to prospective Care Professionals, conducting interviews, handling hiring processes, and maintaining personnel files.

Originally from the Bay Area in Northern California, Jordan earned her BS in Business with a concentration in Human Resource Management from San Jose State University. Following graduation, she gained experience in various roles, including Recruiting Coordinator, Recruiting Specialist, and People Operations.

Outside of her work at Home Instead, where she is dedicated to recruiting, training, and fostering relationships with Care Professionals, Jordan is committed to her fitness goals. She also enjoys reading, traveling with friends, and spending quality time with her family.

 

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Shannon Gillbert, Office Assistant

Shannon holds a Master’s Degree in Social Work from Boise State University, specializing in Humanistic Theory. At Home Instead, she serves as an Administrative Assistant, managing on-call phones, scheduling, payroll, caregiver appreciation, and billing.

Shannon’s connection to Home Instead is deeply personal; she was introduced to the organization through her mother, a former client who had dementia. Shannon dedicated three years to caring for her mother as the disease progressed. This profound experience not only deepened her understanding of caregiving but also illuminated her calling to this field.

In her free time, Shannon enjoys reading, watching movies, listening to music, and exploring the Oregon coast. She also loves spending time with friends, playing games, and sharing meals.

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Ginny Easterly, Home Care Consultant

Ginny joined the Home Instead team in July 2024, bringing with her 25 years of experience in healthcare across various roles. At Home Instead, she will focus on outreach efforts.

Ginny's extensive background includes roles in assisted living, home health, and in-home care in both Idaho and Washington.

In her spare time, Ginny enjoys working in her yard, tending to her garden, and caring for her chickens and turkeys. She loves spending time outdoors, camping, relaxing by the water, or enjoying her yard with family and friends.

Our Team

Your Home Instead team in Coeur dAlene, ID possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

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