A Home Instead caregiver assists an elderly woman in arranging a bouquet of colorful flowers in a vase, highlighting moments of shared creativity and joy.

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Honolulu, HI area have to say about Home Instead!

October 1, 2024
- By Donna A.

The special personal care provided us by Home Instead Honolulu has been wonderful and a great relief. The service began about a year ago in September 2023. We appreciate the assistance with meals, medications, bathing, and laundry. We also appreciate the sue of available time to make the house clean and comfortable. Home Instead is at our home three times a week for four hours each time. We are more than satisfied with the service.

June 3, 2024
- By Jane P.

We needed home care for my mother post op on very short notice. Ty B. the office manager came to our home that same day for an assessment and three days later for a 3 hour detailed briefing. She was secured an extremely attentive, personable, reliable, diligent group of aides. Ericcka and Erion personally came to train them. Their responsiveness, attention to detail, reliability and professionalism is top rate. It was a tremendous relief to have my mom so well cared for.

UPDATE May 2024 once again my mom needed care. There is a new team Kaleigh, Erin & Kylien and they are fantastic. My mom's needs and timing changed and they were extremely flexible and understanding at a time that was extremely stressful. I'm truly grateful to have support that provides safety, kindness and peace of mind.

December 29, 2023
- By Maili J.

Home Instead has been essential for my family when my grandparents had a health scare, and I lived off-island. They were professional and communicative during the days that it took for me to get back to Oahu. All the staff were lovely and very experienced at handling emotional situations. They even helped keep me calm on the phone when I couldn’t be there right away. I will always recommend them.

November 15, 2022
- By Susan P.

Very pleased with the level of service this Home Instead agency provided. The administration responds promptly to emails and phone calls. Their staff are friendly and caring and show up on time. We feel confident that mom is being taken care of.

October 27, 2021
- By Kristy L.

Home Instead came to the rescue and immediately for me! My mom drastically declined mentally and physically during Covid and as I live in the mainland I could not look after her. I made a call to Home Instead and Ty & the team came to the rescue. We had set her up with weekly visits within 48-hrs. They assigned my mom a great helper who looked after her, took her to doctors appts, shopping and cruising around. My mom loved it and looked forward to her days with Home Instead. These ladies helped with much more than you could imagine with an aging and mentally declining parent and even counseled me when things got tough due to my moms mental decline. They are the best - little guardian angels and the best surrogate family when real family isn’t near or can’t be there. Don’t hesitate!!

August 2, 2021
- By Cheryl C.

Awesome to work with....Justine was very helpful! They take the time to answer our questions and provide valuable feedback.

November 18, 2020
- By Yuki I.

The leadership of the company and the help I received following my injury is beyond reproach and so commendable that I think such compassion to be shared in our community would be so nice for Hawaii. I recommend others take note!

November 25, 2020
- By Stephen & Patty H.

From my first contact with Home Instead to now, Home Instead has been very helpful, understanding and accommodating. We have another caregiving service in place, but they were unable to fill all of our needs and they recommended that we get another service in place to help fill the shifts. I searched the internet for another caregiving service and I am happy that I came across Home Instead. When Home Instead went to my dad's house for the initial assessment, the manager and her team were compassionate, understanding and wanting what was best for my dad. What's great about Home Instead is that my dad has a team of caregivers who fill his shifts. When a caregiver is unable to make their shift, Home Instead will inform me of who will take their place. Home Instead's services are seamless and stress free for us. Home Instead's caregivers are caring, compassionate and understanding of my dad's needs and situation. Home Instead's office is amazing too. When I call, they always try to answer my questions or transfer me to the appropriate person and if they need to call me back, they always get back to me before the end of the day. Their after hour service is great too--answers my questions or will get back to me if necessary. We are very satisfied with Home Instead and would highly recommend them.

The Benefits of Home Care

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