Meet Our Team

Valerie is not only the owner of a Home Instead office, but she was also a client when her mother moved in with her family. Having this shared experience with client families provides them with a sound perspective as they consider in-home support for their own families.

Valerie came to Home Instead in 2016 after a 25-year career in sales and market development in the cardiac and surgical device industries. In 2010, Valerie launched Navigate Healthcare, a consulting firm, and became a Certified Patient Advocate after understanding from personal experience how vulnerable patients become in the labyrinth of healthcare. Her interest in elder care became a new passion as she observed older adults challenged with navigating their own health care experiences along with their hesitance to ask questions about their care.

Valerie holds a bachelor’s degree from the University of Pittsburgh, is a Certified Dementia Practitioner, a Certified Patient Advocate, and is a support group facilitator for the Ottawa County Alzheimer’s Association.

Laura’s relationship with Home Instead began in 2018. Laura is the first smile our clients see when they walk through our door and is always ready to lend a hand to all of us at Home Instead. She enjoys being surrounded by office staff who are driven to the special purpose of serving seniors in our communities. Laura has a Business Degree in Sales and Design from Miami Jacobs, and a Business degree in Medical Administration from Terra Community College.

Laura’s life is very full of family and friends, as well as community and church activities. She enjoys reading, baking, and sitting with family and friends by her pool. Laura enjoys spending time with her husband and her two adult sons.

Sue came to Home Instead as our Recruitment and Engagement Coordinator in 2020 after spending eight years in Home Health Care and eighteen years working with adults with developmental disabilities as an Assistant Home Supervisor. Sue’s responsibilities include screening, hiring, and training our care professionals along with ensuring that they have a meaningful experience with their Home Instead clients. Sue’s commitment to the continuing education of our Care Pros is what sets her apart from all the rest!

When Sue isn’t busy coming up with her next Care Pro event, she enjoys spending time with her two sons, her friends, and her family.

Angela began her career at Home Instead as a Caregiver in 2018 where she became a trusted advocate for her clients and their families. When she wasn’t in her clients’ homes, she spent time helping in the Home Instead office. Her organizational skills and attention to detail helped her to advance to assisting with the recruitment process of her peers. In 2020 she was promoted to Service Coordinator where her skills were perfectly aligned. Angela is known by all our clients, their families, and our Home Instead care team, as she manages their schedules every day.

Angela enjoys spending time with her three daughters and son and watching them in their many after-school activities.