Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Gastonia, NC.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Sundae Dowdle, General Manager
Sundae has filled many roles at Home Instead over the past 16 years with the focus always on providing excellent service to our families. Sundae's role is overseeing operations in the various departments at Home Instead. Sundae makes sure that the team has the resources they need to ensure quality care for our clients. Sundae enjoys meeting with families to discuss options that their Senior loved one has. Sundae is an expert in navigating thru the Senior Care Journey. As a General Manager, Sundae oversees the daily operations of Home Instead Senior Care ensuring that the Home Instead Senior Care Team continually exceeds the expectations of everyone we encounter.
“I am overjoyed when I see our Caregivers honor and love our Veterans and their families in the Community”. One such person dear to Sundae’s heart is her husband’s grandmother who is 94 years old and a surviving spouse of a WW 2 Veteran. Sundae reached out to the VA and assisted the family in gathering the needed information to help her husband’s grandmother qualify for the Aid and Attendance benefit program which helps pay for non-medical home care. Sundae will go the extra mile in gathering information and contacting the VA, to assist a Veteran or surviving spouse in obtaining benefits to remain at home.
For Sundae, reaching as many local Veterans and their family members to inform them of how to obtain home care benefits remains very personal to her. This passion and love for Veterans stems from being an Army Employee in her early career years. “I understand the need and desire Veterans have to age in place, at home. Since my husband recently retired from the Air Force, I know that my husband and I will be in a situation where we will need home care one day also.”
To Sundae, it really is personal.
You can email her at sundae@homeinstead.com
Stacey Wilson, Director of Care, RN
Stacey Wilson is no stranger to Home Instead as she previously was a Nurse for the Fredericksburg, VA Home Instead. Stacey and her husband recently moved to NC. We consider the timing of their move to be such a blessing as we had an opening for a Nurse! Stacey has worked in hospitals, home health and home care. She has a passion to assist Seniors age in place. Stacey enjoys training all of our Care Pros from both offices and being a resource for families. Welcome HOME Stacey!
Lauren Smith, RN
Lauren Smith RN, is our part-time nurse. She focuses primarily on home visits to assist our clients that may need additional services. Lauren previously cared for several of our high skilled level clients. Lauren enjoys spending time with Seniors and meeting their families.
Dawn Linden, Client Care Coordinator
Dawn followed the Career Path at HISC. She started her experience as a CG then a CNA and now is a Client Care Coordinator. Dawn has a keen attention for detail. "It's the little things that mean the most to our clients. I try to find out what they are and help CG's exceed their client's expectations". Dawn is a huge champion for our VA Clients, "They deserve the best because they sacrificed so much". Dawn can be reached at dawn.linden@homeinstead.com
Tanya Staton, Client Care Coordinator
Tanya oversees the relationship between her Client's and their CareGivers. She provides encouragement and support ensuring that the relationship starts off successfully. She continues to help build and strengthen the overall relationship that the CareGiver provides to its clients. Tanya brings several years of Group Home Management experience working with Seniors in special long-term care settings. She speaks with a warm and compassionate heart and loves to coach and mentor CareGivers utilizing her management skills. Home Instead feels very blessed to have Tanya and her compassionate heart as a staff member.
You can email her at Tanya.Staten@homeinstead.com
Angela Piercy, Client Care Coordinator
Angela plays an integral role in ensuring that the Client and Caregiver relationship starts off successfully with her thorough introductions. Angela is a trusted Care Manager that enjoys helping her team and CareGivers who work under her management. Angela is a Certified Nursing Assistant providing training to CareGivers in the homes of our Client's on multiple levels. Angela is a valued Care Coordinator to the many Clients and CareGiver's that she serves in the Community.
You can email her at Angela.Piercy@homeinstead.com
Khristina Atkins, Service Coordinator
Chelsey Costello, Client Care Coordinator
Chelsey has a dynamic personality and loves helping people. She has been in the health care field for numerous years with her specialty being Alzheimer’s care. She and her Alz team raised several thousand dollars for the Alz Memory Walk. She is passionate about finding a cure for this horrific disease that impacts so many. Chelsey’s role at Home Instead is the liaison between the Care Pro and the Client. She works alongside the Care Pro to ensure compatibility. She enjoys assisting families with honoring their Senior loved one’s wishes to remain at home.
Mary Ballard, Staffing Coordinator
Mary brings years of client care management experience to Home Instead, from managing clients who are in local facilities to building relationships with healthcare professionals, Mary's caring and compassionate heart opens doors and builds bridges in our Community. Mary's follow up and get it done attitude always assures the Client and Caregiver that they come first!
You can reach Mary at Mary.Ballard@homeinstead.com
Kelly Womack, Care Pro HR Manager
Kelly followed the Career Path at Home Instead first as a CG and currently in her new role assisting our HR build an exceptional team of CAREGivers. Kelly knows what it takes to be an CG and she is searching to find those that embrace our mission!
" I first started in November of 2017 with an elderly lady named Ms. C. She was such a sweet lady with loads of knowledge about life. I enjoyed sitting and talking with her during our 4 hour shifts twice a week. We would go to Midtown Sundries, Wal-Mart, and Rite-Aid. She passed in March and it was an honor to care for her and I thank Home Instead for placing me with her. I really thought of her like family and really looked forward to spending time with her. She will truly be missed."
You can email her at kelly.womack@homeinstead.com
Melissa Montreuil, Care Pro Recruitment and Engagement Coordinator)
My personal experience as a Care Giver started when I was 11 years old. My Grandmother was diagnosed with Colon Cancer and then had a massive stroke. Not long after her death, my Grandfather needed care and would subsequently have open heart surgery, which he did not survive. Within a few years, my other set of Grandparents took sick with Liver Cancer and Dementia. We also cared for two great Aunts that suffered from ALZ/ Dementia and stomach Cancer. As a family, we all played a role in caring for all of them, whether it was the hands on care, providing transportation, cleaning the house, preparing meals, or mowing the lawn. As the only daughter, I became her primary CareGiver. I completely cared for her until the last few months of her life, when my Brother and I realized that we needed some help. At that point, we were introduced to HomeInstead. We had the most AMAZING Home Instead CareGivers for my Mother over the last few months of her life. They were like family to us. The CareGivers stayed with us until the very end and were so loving and supportive to not only my Mother to me and my Brother. I don't know what we would have done without them.When the time came for me to return to the workforce, I saw an ad for a PT administrative position with Home Instead - it just seemed like the perfect opportunity for me. I have now been working with the Home Instead Family for just over 3 years and I can honestly say that my greatest pleasure comes when I help hire loving CareGivers that have a true passion for their work and when I hear about the amazing differences they make in the lives of the Clients and their families. I personally can relate to the feelings of comfort and relief that the Home Instead CareGivers provided.
You can email her at melissa.montreuil@homeinstead.com
Lisa Medlin, Care Pro Recruitment and Training Coordinator
Lisa Medlin is part of the dynamic trio that recruits and hires our wonderful CAREGiver's. Lisa brings 19 years of Administration and Training to our Team. Lisa helped care for her ill mother so she hires with the intentionality of a daughter looking for the best fit for her mom.
Lisa can be reached at lisa.medlin@homeinstead.com
Lou Armstrong, Office Administrator
Lou also started her career with us as a CAREGiver. Lou's role now is the Home Instead Ambassador. She is the first person that answers your call and greets you when you come into the office. She has spoken to many of family members calling about care for their Senior Loved One. She enjoys being able to assist people and help find solutions. She also supports our Team with the materials needed to carry out our mission.
“Working at the front desk of Home Instead Senior Care I come in contact with a lot of caregivers and clients. I am very blessed for the opportunity to offer each one of them encouragement and support. One incident in particular, I remember, a caregiver had a lot of unfortunate circumstances happen in her family, so when she came in I was able to encourage and love on her to help lift her spirits. She left with a smile on her face. I am very blessed to be a part of an organization who encourages us to take a moment when a caregiver or client walks through our doors and encourage them! "
You can email her at lou.armstrong@homeinstead.com
Sadie, Morale Officer
Our Team
Your Home Instead team in Gastonia, NC possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
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Testimonial
A Recent Review
Home Instead is a wonderful choice for in home care. We were very blessed and pleased with the care my mother received. Home Instead went above and beyond to help us and we had to call at the very last minute for help and that didn't matter to them. They still helped and made sure that my mother was well taken care of. Will definitely use them again when the need arises.
More Than a Business
