Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in the Lancaster, PA area have to say about Home Instead!
- By Melinda T.We used Home Instead to care for my mom who suffers from dementia. One regular care provider was quick to alert me that my mom needed to go to the ER in a day when mom was “off”. Mom ended up with a one week stay in the hospital but the situation could have spiraled out of control had she not provided her thoughts and care. I highly recommend Home Instead.
- By Kathleen P.There are times in your life when you need help from extraordinary people. Home Instead provides them. Their care givers are trustworthy and well-trained. They arrive on time and are ready to work from the first moment. Above all, these women are kind and attentive. They fit right into your home. They are examples of competent caring and devotion to others for us all. We learned a great deal about elder care from them. We are so grateful for all they have done for our Mother and family. Home Instead's professionals are extraordinary caregivers.
From Reba B.
I am most fortunate to have my present CAREGiver for one and a half years and she is WONDERFUL! I hope and pray she never leaves me.
- By Christine B.The Home Instead CAREGivers have all been especially good to walk with my husband. He has excellent mobility and can walk outside or on an indoor track for up to one hr at a time. I noted that walking would be a major need. And happily the CAREGivers that have been here were all able to meet this need.
- By Julie S.We are very grateful for the expert service extended to us by the Home Instead Senior Care staff. We appreciate the respect, patience and sense of priority that we are given.
- By Barry F.From Julia
To Everyone at Home Instead:
Thank you from the bottom of my heart, for all your help, care and prayers. And to anyone I missed, thank you. Keep up the great work.
It is difficult to evaluate the CAREGivers as a group. All assigned to us have been very, very good. Several are outstanding. Home Instead has been very flexible in meeting my needs. I have recommended them to others.
From Maureen & Steve
To All Staff - Linda, Joanne, Megan:
Grateful for your continued hope for [Client's Name] and helping us through these trials. Your hearts are above all pure and lovely! May you be continually protected and blessed.
- By Sam S.Thanks for suggesting Bob for my dad. He really enjoys spending time with him. When they go for breakfast, it's like Bob's one of the boys to him. He always enjoys their time together.
- By Barbara A.I wanted to let you know how truly happy and satisfied we are with Lori as my Dad's CARGiver. From the first day, she fit in with our family and took charge of Dad's care. She is efficient, caring and Dad relates well with her. He can be a handful, and we never know whether we will have a good or not so good day. When he is having a bad day, Lori does very well in handling his moods. Mom and I are relieved to have a few hours of freedom every day. Thank you for choosing Lori for us.
From Connie K.
Dear Home Instead,
Our family wants to thank you for your wonderful care of our Mom. Although she was resistant to accepting help in the beginning, she grew to really looking forward to your visits and the friendships she made.
From Gloria
Dear Linda,
Thank you for being the contact person for Home Instead and coming to describe your program with me. The three nights that someone was here turned out to be very helpful. I would recommend your company to anyone. It was a bit regretful that I did not include week-ends but it turned not to be an issue. The two girls who came to our cottage were very respectful and caring.
Blessings to you as you continue to provide this valuable service.
- By LancasterHooverThe CAREGivers that Home Instead has sent have been trustworthy and very kind. We asked for someone who was willing to read the Bible to our mother, and this seems to also have helped find a CAREGiver ready to affirm Christian values.
- By McElhattan BoyOverall I'm very satisfied with Home Instead staff and CAREGivers. I always had the freedom to contact the administrative staff for concerns or needs which helps to keep our communication open. They try very hard to come to a good resolution when emergencies or changes in schedules come up. This isn't always an easy job for them. Thank you for looking for ways to improve.
- By greatful relativeI couldn't be more satisfied with the genuine care given to my mother by her two CAREGivers.
- By Bredfox29My mother who died recently had received Home Instead services since July, 2011. She received exceptional care from the caregivers and staff. They added to the quality of her life. I was very pleased.
- By KathyMBWe are ALL incredibly impressed with the company at every level. It has had a remarkably positive impact on my parents' lives and has given myself and my sibling great comfort to know they are receiving such high quality help.
- By KathyMBBetty and I are the perfect match, now I have a girlfriend to go places and do things with, Betty is perfect. I wish I hadn't waited so long to allow her to come and help me.
- By SweetSue1The Benefits of Home Care
