Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Cookeville, TN.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Rob Brown, Franchise Owner
In 1995, Rob graduated Cum Laude from Tennessee Tech University with a Bachelor's degree in Business Administration. He also holds a CPA certificate, of which he specialized in the health care field. In September 2004, the Home Instead franchise was established for the Upper Cumberland.
Rob believes it is a privilege to be a part of someone's life and play a role in assisting them in remaining independent. He wants to insure successful aging and a quality of life for our Seniors today and in the future.
Renee Maynard, Director of Operations
Renee has been with Home Instead since March of 2006. She was a CAREGiver for a year before taking an office position as Recruitment and Retention Coordinator. She was then promoted to Service Coordinator, Office Manager, General Manager and now her role is Director of Operations for the Cookeville and Crossville offices. She was born and raised in Cookeville, but now resides in Baxter. She has four children and her favorite hobby is being Nana to her grandbabies.
Renee is passionate about helping seniors maintain their independence. With Renee's promotion to Director of Operations, she oversees the operations of the Cookeville and Crossville offices. Some of her duties include managing the CAREGivers, arranging schedules, and ensuring compatibility between the clients and their CAREGivers. All these duties help assure the families that their loved ones are being taken care of around the clock. When Renee thinks of Home Instead, she thinks Caring, Compassionate, Loyal, and Trustworthy. Renee has a strong desire to give back to seniors as they have given to others all their lives. She loves that she is helping people to stay in their homes as long as possible.
Elizabeth Honeycutt, Director of Service Coordination
Elizabeth is a Monterey native but now resides in Cookeville with her husband, Michael, and their two children, Kolton and Bailey. She has an LPN background and has been with Home Instead since 2006. She was a CAREGiver for two years, received her Alzheimer's Training certification, and then was promoted to an office position as Recruitment and Retention Coordinator. She is now our Director of Service Coordination for the Upper Cumberland, where she is responsible for overseeing total operations of the scheduling department. Elizabeth and her department ensure Client and CAREGiver satisfaction by creating lasting matches.
Elizabeth is passionate about ensuring the best care possible is provided to the seniors of the Upper Cumberland so that they may remain at home for as long as possible. She loves the personal interaction with CAREGivers and Clients and believes Home Instead is a valuable resource for our community.
Trish Kendrick, Office Manager-Crossville
Trish began her journey with Home Instead as a CAREGiver in July of 2014. That same year she was brought into the office as Administrative Assistant. She has also held positions in Recruitment and Engagement Coordinator, Client Care Coordinator and Service Coordinator. In 2018 Trish was promoted to Office Manager. She oversees the daily operations, offers assistance to her team, and continues to help build strong relationships between clients and CAREGivers.
She is a Crossville native, and still lives here with her husband and son. Trish is excited and honored to be in this role and plans to use her experiences to assure that Home Instead continues to provide the highest quality of services.
Rebecca Andre, Recruitment and Engagement Coordinator-Cookeville
Rebecca became a Care Professional in October of 2018, and was selected to be the Care Professional of the Month and then the 2019 Care Professional of the Year. In January of 2020, Rebecca was brought into the office as the Administrative Assistant. By March 2020, she moved into the role of Service Coordinator. Then, in June of 2021, Rebecca became the Service Coordination Manager. Now, as of June 2024, she has moved into the role of Recruitment and Engagement Coordinator. She looks forward to bringing in excellent new Care Professionals to be part of the Home Instead team to provide quality service for the Upper Cumberland.
Rebecca is an East Tennessee native. After living in several different states, she settled in Cookeville in 2017. Outside of work she enjoys hiking, music, games, reading and crafting hobbies with her husband and child.
Billie Glick, Service Coordinator-Cookeville
Billie was welcomed into the Home Instead family in June of 2017 and has enjoyed every minute of her experience as a Caregiver and now as a Service Coordinator in the office! She is a mother of 2 amazing children, who have flown the nest and are now out having their own adventures! She loves camping and hiking but most of all, she loves having an outlet to care for others of which Home Instead provides.
Although she is out of the active CAREGiving field, she is now able to aid in carrying the load of the team as Service Coordinator. She helps wherever she can in assisting staff, so that they can reach their potential. One of her favorite quotes by Hellen Keller sums it up: "The world is moved along, not only by the mighty shoves of its heroes, but also by the aggregate of tiny pushes of each honest worker." She loves being a part in giving our Home Instead clients assistance in maintaining their independence, freedom, and overall well-being in their lives.
Natasha Deck, Service Coordinator-Crossville
Natasha began her CAREGiving journey with Home Instead in July of 2017 after looking to get back into the medical field. She is a former CNA who truly enjoys helping others. Natasha soon joined our On-Call team and became a Lead CAREGiver. Since then Natasha has been a Recruitment and Engagement Coordinator and is now a Service Coordinator. Natasha is a part of an important team that is providing our clients with top notch care every day.
Natasha has a son named Miles which her world revolves around. She enjoys traveling and being able to make new experiences and memories with him. We look forward to Natasha's path with Home Instead and to see what she brings to the table here in the Crossville area.
Natasha.Deck@HomeInstead.com
Amanda Moore, Client Care Coordinator-Crossville
Amanda was born and raised in Crossville. Amanda demonstrated a passion for her clients and a drive for her career, due to this she quickly climbed our career path. Amanda is now our Client Care Coordinator. In this role, she focuses on our amazing Care Professionals and Clients. She ensures their satisfaction and works toward bettering their overall experience with Home Instead.
Nancy Hughes, Client Care Manager
Nancy was born and raised in Cookeville. She is a mother of two sons and a grandparent of three grandchildren.
Nancy has always been an asset to Home Instead. She was hired in 2014 as a CAREGiver, and took fantastic care of her clients for two years. During that time, she completed Alzheimers training and was selected as CAREGiver of the Month and CAREGiver of the Year 2015. In May 2016, she accepted a new role in the office as Recruitment and Engagement Coordinator. In July 2016, Nancy moved up to Client Care Coordinator, doing quality assurance, and helping us to always provide top quality care to our clients.
Crystal Freeman, Recruitment and Engagement Coordinator-Crossville
Crystal is our newest addition to our Crossville location. She was born and raised in Crossville, TN. She and her husband of 25 years have 3 sons. She loves to spend time with her family and her Australian Shepherd named Waylon.
Crystal has excelled in the field of caregiving ever since she became a Care Professional for Home Instead in 2020. Because of her compassion for helping people and her drive to help people succeed, she is now playing a key part in our Recruitment and Engagement Department.
Crystal.Freeman@HomeInstead.com
Our Team
Your Home Instead team in Cookeville and Crossville, TN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
More Than a Business
