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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of White Plains, NY.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Brian Trainor,  Owner

Brian Trainor, Owner

Brian Trainor is a lifelong resident of Westchester County. He founded the Home Instead Senior Care office in White Plains, NY in June of 2004 to meet the growing need for eldercare services in the Westchester County area. Brian understood that the proven Home Instead Senior Care model was the best way to provide dependable, trusted senior home care. He believes in customizing senior home care that is tailored to meet the unique needs of each and every client, and remains dedicated to building strong and trusting relationships.

Home Instead's success enabled him to expand his service area to include all of Putnam County and lower Dutchess County. Brian and his caring team understand the foundation of their success is the strong, personal relationships they build with each care receiver and their families and friends. Together, the team possess a heartfelt desire to work with families in our communities to help seniors lead safe and fulfilling lives in their homes.

Maritza Cordero, Quality Assurance Coordinator

Maritza joined Home Instead in the summer of 2021 as our Quality Assurance Coordinator. She brings 18 years of Human Resources experience as an Administration Manager for Restaurant Associates/Partina Group. This company provided services to NYC's finest management and high-end restaurants. Maritza is responsible for monitoring, troubleshooting, and ensuring that our CAREGivers provide high quality of care to our clients. Maritza provides monthly touch points either in person or via phone to clients, family, and/or CAREGivers. Maritza is highly organized and friendly which helps her to establish positive relationships with our clients and CAREGivers. As a result, she is enhancing the lives of our clients by providing a human touch and allowing them to feel that she is there for them.

Telda Davis, Service Coordinator

Telda has been a part of Home Instead since 2022. Her background experience in Customer Service and Service Coordination came from 13 years as Branch Operation Coordinator in the Banking Industry. Telda's patients and compassion for others makes placing Care Pros with families a comforting transition. In her free time, she enjoys painting and writing short stories. Telda also loves spending quality time with her family.

Letitia Armstrong, Recruitment and Retention Coordinator

Letitia has been in the Homecare industry for 10 years and has hands-on experience in CAREGiving and client care. As such, she has first-hand knowledge of the challenges CAREPros encounter. She understands the importance of having a successful and supportive team. Which is essential in making a difference in the lives of CAREPros and Clients alike.

Letitia's primary responsibilities include screening, hiring and training CAREPros and ensuring that the CAREPros meet Home Instead’s high standards. She engages with our CAREPros with a goal of low CAREPro turnover.

In her personal life Letitia is the mother of a teenager, and that is her most important job. She finds joy in helping others achieve their professional goals, and believes in and has been making a difference in enhancing the lives of seniors.

Khadiga Zagha, Director of Patient Services

Khadiga has joined our team in December of 2023. She was a Personal Care Assistant during her nursing school years. After graduating nursing school, she passed her boards and moved on to become a Home Health Field RN. She has over 5 years of home health care experience. As the Director of Patient Services, she is responsible for directing, guiding, and coordinating all home health services, as well has handling all clinical operations as the only nurse in the office. She overlooks the client's care as well as the Care Professionals in the home. She ensures the safety our clients and caregivers. Her compassionate care, knowledge and skills are a great asset to our team. She is very dedicated and devoted to helping and saving lives every day.

Jennifer Goodrich-Joyce, Business Relationship Director

Jennifer brings her decades of front office business acumen and natural relationship skills to drive sales and enhance brand awareness to the Home Instead Westchester team.

Upon departure from the business world, Jennifer's focus became her two children and her most important job as a mother. Her desire to serve her community resulted in her place on numerous charitable committees and boards. Jennifer has positioned her next career move by combining both facets of her life to contribute to Home Instead Westchester.

Jennifer's caring demeanor and desire to help others, coupled with her business background are a winning combination to cultivate business synergies and deliver compassionate in-home care to those who need it most. The ultimate reason Jennifer committed to an in-home care career was seeing the positive impact it had on her 100-year-old grandmother and keeping her happy in her home.

For Jennifer, "it's personal."

Our Team

Your Home Instead team in White Plains, NY possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

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