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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Merrillville, IN.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Sandi Haywood, Owner

Sandi Haywood, Owner

We are your trusted provider of comprehensive non-medical home health care services for seniors living in Northwest Indiana. We can assist the senior in your life with companionship, homemaker tasks, hands on personal care and many other home care services.

We place a high priority on matching our CAREGivers with the client. We believe that relationships based on trust must be established. The bond that develops is one that fosters independence, promotes well-being, and supports the senior's needs with dignity. We are your eyes and your ears. And we do it all with a heart.

When you're ready for help, our caring staff is on call 24 hours per day, 7 days per week to quickly answer your questions and accommodate your senior service needs. We will offer a free in-home consultation with you and your loved ones to arrange for the most appropriate care.

Emily Martin, Recruitment & Engagement Coordinator

Emily Martin, Recruitment & Engagement Coordinator

In charge of the hiring process, Emily screens all potential CAREGivers, conducts interviews, oversees background and reference checks, makes employment decisions, and provides new employee orientation and follow-up training. Emily has amazing insight when it comes to hiring compassionate, trustworthy individuals, and understanding the needs of each CAREGiver. She is approachable and friendly with everyone she meets.

"Eddie" Diana Morley Lozano, Home Care Consultant

"Eddie" Diana Morley Lozano, Home Care Consultant

As Home Care Consultant, Eddie is responsible for meeting with clients and families to build the best plan of care. She is the face of Home Instead Senior Care in the community and works closely with our referral providers. She builds partnerships with trusted resources in the community to better meet the needs of our clients.

Emily Haywood, Administrative Assistant

Emily Haywood, Administrative Assistant

She is the first person you will see once you walk inside our office and is happy to offer her assistance with her kind and friendly personality. Emily started with our office as a Caregiver and spent 9 years assisting many clients. Emily wears many hats from Client/ Caregiver introductions to office staff support so her days are never the same!

Jennifer McMahon, Staff Coordinator

Jennifer McMahon, Staff Coordinator

Jennifer works diligently to select a cohesive team of CAREGivers for each client and ensure the service schedule of each client meets their individual needs. Thanks to her strong organizational skills, she manages schedule changes in a quick and efficient way which is a much needed attribute in the ever changing world of a Staffing Coordinator. Jennifer maintains a special relationship with our CAREGivers and the families we serve.

Kia Ganz, Accountant

Kia Ganz, Accountant

Kia is an experienced accountant with 13 years of accounting experience. The business field of service has always been at the center of what she loves to do. She takes pride in knowing that her work in accounting helps keep the gears turning so we can continue providing excellent care to our clients. Her responsibilities include billing and receivables, Accounts Payable, Payroll, and everything financial in between. She manages overall financial data, ledger entries, and reports. Kia uses a kind but direct approach to resolving issues and if you need her assistance, she will happily take your call.

Our Team

Your Home Instead team in Merrillville, IN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Click the button below to apply for in-home caregiving jobs in Merrillville, IN.

Home Care Jobs
A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

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