Meet Our Team

Kelly experienced the caregiving journey firsthand when his father, a WWII decorated Army veteran, passed away in the family farmhouse in 1999.  The decade-long experience opened his eyes and heart to the challenges families face when caring for their senior loved one.

Prior to Home Instead Kelly worked in the consulting industry for 20 years. He helped large consumer goods and health care service provider design and implement business strategies and improve operations. This business experience helps him assess problems and implement solutions.  He is very proud of his trusted relationships with Home Instead's Care Professionals and is inspired by their compassion. 

One of Kelly’s quotes: “Each day I come to work happy and I go home happy.”

Colleen has been with Home Instead for twenty years. She holds a degree in Business Marketing and previously worked as an Advertising and Sales Consultant. When her own father became ill, Colleen quit her job in a sales and marketing career to become the primary family caregiver. Colleen found this role so rewarding that she took a part-time job as a caregiver with Home Instead. Colleen was quickly promoted to the Client Care team for 7 years. She received her certification as a Certified Senior Advisor in 2010. Colleen was promoted to Home Care Consultant in June 2016. In 2017, Colleen was again promoted to lead the team of Client Care Managers. In 2021, she became General Manager of the Itasca Home Instead before being promoted to President of the Fox River Valley location in 2023! She ensures that families receive the care they need to achieve their goals.

Colleen has three children and one granddaughter. She enjoys walking, reading, and attending her granddaughter's sporting events.​

Gina started with Home Instead in 2024 as our Client Care Manager, ensuring families in our community get the care and support they need.  Gina has spent most of her career working with Special Needs children and adults as an Aide and then moving on to Job Coach and Vocational Coordinator. 

Gina has raised three children and is a Grandma (GG) to three beautiful grandchildren. She has a dog and a cat and lives in St. Charles. She spends most of her free time in nature Horseback riding, Hiking and Kayaking and family and friends are an integral part of her life. She enjoys Music and the Restaurant Scene living in The Fox River Valley.

Ann was born in Jamaica and came to America in 1978 at the age of nine years old. Her fondest memories of Jamaica are the endless stars at night the waterfalls and she lived two blocks away from the Caribbean sea. Ann has two daughters, Kennedy and Lauren. Kennedy, her oldest is studying to become a Physician assistant and her youngest is a sophomore in High School. Ann says "They are the air I breathe". Ann and her husband Rodney met at age seventeen and have been together for forty years. They also have a dog named Bob Marley. Ann loves period pieces such as Game of Thrones, Vikings Vahala, The Kingdom and could go on and on. She loves music from opera to rap music (her sixteen-year-old keeps her up to date). Her favorite things to do are interior decorating and everything fashion.

James Wall joined Home Instead as a Care Professional before advancing to his current role as Staffing Manager for the St. Charles office. His experience in caregiving, including caring for his mother and older sister, gives him a deep understanding of exceptional care.  Before joining Home Instead, James gained extensive experience in fleet management, including cost and productivity management, staffing, payroll, safety compliance, and scheduling for both private fleet and common carrier operations. He utilized various software solutions to optimize efficiency.

James was promoted Staffing Manager in St. Charles, where he oversees staffing and operations, ensuring caregivers are supported and clients receive the highest quality service.  In this role, James leverages his operations and logistics background to enhance staffing processes and improve care quality. He is dedicated to training and motivating caregivers to provide compassionate support, aiming to further elevate Home Instead's reputation.

Outside of work, James enjoys spending quality time with his wife, Thik, and their children, Kaiden, Sabastien, and Malallie. He finds fulfillment in diving into inspirational books, listening to a variety of music, staying active through sports, and relaxing with movies.