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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Winston-Salem, NC.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Denise Bustos - CEO/Franchise Owner

I am the Franchise Owner of Revere Care, Inc. dba Home Instead along with my wonderful husband, George Bustos. I was born and raised in Los Angeles, California. For 10 years I worked in the Entertainment Industry. (Fun fact: My first job was as an Administrative Assistant for the producers of “The Simpsons”) I was in Administrative Management for two Local television stations and ended my career at Sony Music Corporation as a Controller of Promotions to take care of my growing family. We moved out of the state of California to the suburbs of Chandler, Arizona. After a few years of desert fun, George was transferred to the gorgeous state of North Carolina where we have resided in the country for the past 13 years. For twenty years I homeschooled 3 of my 4 children and became a certified Health Coach. In my career as a Health Coach, I fell in love with my Senior community. They were so appreciative of my services and I noticed how much they longed for companionship and care. As time progressed, George and I, knew that we were entering the empty nest stage. We wanted to do something that would impact our community, a needed service. The day I heard about Home Instead Senior Care; I knew instantly that was our long-awaited answered prayer. I became a CAREGiver for several months and again, my love and passion were confirmed…I LOVE the Senior community and I LOVE the service of CAREGiving. George and I became owners in March of 2020, what we call “The Covid Month”. To many, it may have seemed like the worse time to start a business, but to us…the timing was perfect, the need was greater, and we were ready to stand up for the challenge of what we believe with all our heart, was exactly what we were called to do.
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Leanda McGuire, Office Manager

As Service Coordinator, Leanda works with our Clients and CAREGivers on a daily basis to ensure that our Clients are cared for and their scheduling needs are met. Leanda's bubbly personality is a positive encouragement throughout the office. She is a native of NC, and has her Credentials in Early Childhood Development. She comes to Home Instead Senior Care from WSFirst where she worked for over 23 years. She is excited and loves working for Home Instead Senior Care Services and considers it a blessing from God to be able to serve seniors of Forsyth County. Leanda started her career with Home Instead Senior Care as a CAREGiver.

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Tonya Simpson, Recruitment & Engagement Coordinator

A native of New York, in July of 1991 Tonya felt a pull by God to move from her hometown in Brooklyn, New York, to Greensboro, North Carolina, with her entire family. She is happily married to her high school sweetheart (Gordon), affectionately called Gordy, for almost 38 years. They have four wonderful sons, the youngest of whom is currently serving in the United States Army. She has two grandchildren named Avery and Ayanna, whom she absolutely adores and talks about often.

She is dedicated to the work she was blessed to do with Home Instead because of her passion for serving God and her community. Tonya has experience working in the health field community for about 20 years, of which 6 of those years have been in management. She is a certified Health and Wellness Coach and a leader in her church. She never backs down from a challenge, so even in her late fifties, she has enrolled back in school to earn a B.S. degree in Mental Health Counseling. Some of her favorite things to do are getting to know people and being an ear or a shoulder to cry on whenever needed. She loves reading in her leisure time, shopping for plants, listening to good music, and traveling to new and exciting places. You can always count on her to look out for those she loves!

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Jessica Quinn, Client Care Coordinator

Jessica "Jess" recently moved to Winston-Salem from Southern California, bringing with her six years of experience in senior care, including roles as an activity director and director of sales at senior living facilities, as well as experience in hospice care. She enjoys spending time with seniors and values the life advice they have to offer. Jessica completed her graduate studies at Oregon Health & Sciences University in 2019 and majored in Healthcare Management.  She has a bachelor's degree from Georgetown University where she also played Division 1 field hockey. In her free time, she enjoys hiking, camping, thrifting, ice cream, and playing pickleball. Jessica shares her life with her husband, Greg, their two young daughters, Maisie (7) and Rue (5), as well as a large Old English Sheepdog named Bongo and three goldfish. 

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Sher-Lyn Robertson, Service Coordinator (Scheduler)

Sheri-Lyn is a Winston-Salem native and lives locally with her husband and four daughters. She is a graduate of Appalachian State University, where she met her husband. During her years of education, she discovered her passion for helping provide equitable care for all. This propelled her into being a foster/adoptive parent and change career paths. She transitioned into healthcare where she worked with children on the autism spectrum and developed a new passion for the behind the scenes work for providing scheduling support and administrative tasks. When she is not working, she loves to spend time with her family (watching movies or exploring a new children’s museum), craft with her church group, and work in her garden. Working at Home Instead has continued to encourage her passion for helping all people.

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Jilly Hinckley-Noble, RN, CCM

Jilly is a long time resident of Winston-Salem, NC and has worked in Forsyth and surrounding counties as an RN Care Manager over the last 17 years. She enjoys direct client contact, doing assessments of client needs and goals, and providing advocacy and referrals where appropriate. She has a strong background in Motivational Interviewing, holistic care, and disease management. She became a Certified Care Manager in 2009 and recertified in 2014, 2019, and will recertify in 2024.

Her hobbies and interests include cooking, fitness, poetry writing, hiking, reading, playing scrabble, and and spending time with her family, friends, and pets. She says she looks forward to each day interacting with clients, their families and friends, as well all of the Home Instead employees covering Forsyth County.

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Tanya Tennant, RN

I am from a little town outside of Pittsburgh, Pennsylvania, which is where I met and married my husband, who was my high school sweetheart. We decided to move to North Carolina in 1992 and have been here ever since. While growing up, there were two things that I knew I wanted to accomplish in life, and that was being a mother and a nurse. I began my nursing journey at a mental health facility, where I gained ten years of experience as a psychiatric nurse. I then ran the medical department of Goodwill industries in Winston Salem. I worked there for five years until it came to an end due to the department shutting down. This opened up the opportunity to raise my children and be a full time mom. Once my children grew into adulthood, I reopened the door to my nursing career and found Senior Services of Forsyth County. I was a registered nurse there for five and a half years, which  is where I found my passion for caring for older adults so that they are able to remain in the comfort of their homes. When looking for another part time job, God led me to Home Instead which is now my forever home. While working here,  I am able to explore my passion for teaching by training the new caregivers who join our work family. I also have the privilege to work with clients and their families to develop a personalized plan of care, so that we are able to fulfill their expectations. Being employed here has shown me that you will never work a day in your life if you do what you love. When I come home from work and my husband asks me how work was, I always reply with work? I got to talk to many lovely families today.

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Madison Kinmon, Administrative Assistant

Madison, originally from the small town of Kings Mountain, moved to Greensboro in 2019 to attend the University of North Carolina at Greensboro. In May of 2023, Madison graduated from UNCG with a Bachelor of Arts in Media Studies. Madison is an avid animal lover and has a dog named Kobe, who is her world. Madison loves being able to help others. By most likely being the first person you will talk to when contacting our team, Madison hopes to make your day brighter with her words and actions. A bible version Madison likes to keep in mind is Proverbs 16:24 “Gracious words are a honeycomb, sweet to the soul and healing to the bones.”

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Regina 'Gina' Surratt, On Call Representative

Gina brings over 13 years of care coordination and has been a Direct Support Professional in the mental health field. She has a very strong work ethic and a desire to help others and make a difference in both her professional and personal life. Gina has managerial experience with a well balance of understanding leadership and servant responsibilities. She is people oriented and has a gift of exceptional active listening skills which enables her to understand the issues and use her problem skills to try find solutions that benefit both sides.

"I feel it is my calling to help others better their lives. This is why I have been in the field over 13 years, not only do I want to make a difference but it is built in my DNA that I need to make a difference"

Our Team

Your Home Instead team in Winston-Salem, NC possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver and an elderly woman review a photo album together at a dining table, sharing memories and stories.

Testimonial

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