A Home Instead caregiver and an elderly woman review a photo album together at a dining table, sharing memories and stories.

Getting to Know You

Each senior is unique. Each family has unique circumstances. An elderly person’s physical and mental condition is specific. Their home could be a single-family residence of 50-plus years or an apartment in a senior community. A family’s financial resources, geographic location, relationships, and ability to provide care all vary. At Home Instead it is paramount that we get to know your senior loved one and their home.

Service Inquiry

First, let’s talk. Please call (630) 637-3360 so we can each learn more. A phone call is the best way to explore your needs.

Care Consultation

Our free, no-obligation Care Consultation is an in-person meeting and follows the Service Inquiry. The Care Consultation provides valuable advice and safety tips as you work through your loved ones needs and wishes. Our Client Care Managers help you decide the best care option for your family. We can meet whenever is best for you and your loved one. We look forward to meeting your senior loved one!

When you meet with our Client Care Manager - here's what you may experience

Our Process

How Does A Care Consult Work?

When you meet with our Care Manager - here's what you may experience:

Needs Assessment

The Care Manager will ask many questions to discover where your loved one could benefit from a helping hand, along with what aspects of daily life are going just fine right now.

Review of ADLs

Next, the Care Manager will ask questions about common Activities of Daily Living: Bathing, dressing, cooking, transferring in and out of chair or bed – those types of activities. Are they still manageable, or do they require assistance?

Identify Opportunities for Support

Once the Care Manager has assessed the situation, they will explore care options the family may benefit from, based on any gaps or deficiencies noted.

Home Safety Check

A tour of the home will help identify any environmental safety concerns, such as trip hazards, lack of grab bars in wet areas, misuse of extension cords or space heaters – or any other safety concerns.

Social Assessment

Next, the Care Manager will identify any physical or emotional risks associated with isolation and loneliness.

Care Coordination Plan

The Care Manager will then discuss any health concerns, medication management and other issues that should be addressed in a care coordination plan.

Care Consult Recommendations

We will review the results with you and make recommendations. Together, you can discuss the hours and types of care that would best support your family.

When you need in-home care services, look to Home instead to deliver the excellence and compassion you deserve. Learn more about the experienced senior in home care we deliver.

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