Meet Our Team

Jeremy has worked in higher education and healthcare, including the healthcare community in central and south Texas, for over 20 years. He has built strong relationships with neurologists and the medical community in the surrounding area. In college, Jeremy worked as a care giver and has fond memories of escorting his elderly friend to the country club!  

Sylvia has worked in the special needs field her entire career and serves as an advocate to families with children with special needs. She worked as a care giver to children while she was in college, one being a live-in position.

Additionally, Jeremy and Sylvia have personal experience understanding the challenges, complexities, and joys of being a care giver to a loved one, as their daughter has a rare genetic syndrome. Jeremy and Sylvia feel their professional and personal experiences have prepared them well to serve you and/or your loved one. They are deeply passionate about serving others and believe their clients and families deserve dignity and compassion. Their strongest desire is to provide compassionate care within a strong culture of excellence.

Originally from Kentucky, Destiny moved to New Braunfels with her husband in 2021. They share 2 grown children and are enjoying the season of grandparenting. In her spare time, she enjoys time with family and friends, traveling, being on the water and studying the Bible. Destiny worked as an office manager at an Animal Hospital for 17 years, before moving to Texas in 2018. Once moving to Texas she excepted an admin position at her church where she worked until 2023. Her background is in HR management where she holds a SHRM-CP certification.  

Carla is a Client Care Manager at Home Instead. Carla meets with prospective clients to assess their current service needs then creates an Individual Service Plan. This plan outlines all tasks required for caregivers to assist with personal care, home helper duties as well as social engagement and safety.  She conducts on-going Quality Assurance visits with clients to review and update the service plan, assess their well-being and assure client and family satisfaction.

Carla was born in Evansville, IN and graduated from Indiana University with a Bachelor of Science degree in Health Administration. She received her Certificate in Gerontology from the University of Colorado in Colorado Springs. She began her career with Karrington Health (purchased by Sunrise Senior Living) in Columbus, OH as Sales and Marketing Director in an Assisted Living Community. She continued in the Assisted Living industry in positions of Executive Director and Regional Operations Director in states including Ohio, New Mexico and Colorado. While taking a few years off from the Senior care industry, she volunteered in her kids’ schools, was a substitute teacher and a private caregiver for an elderly couple. Prior to Home Instead, Carla worked at Elan Westpointe as the Community Relations/Marketing Director under Life Care Services management company.

Carla has a son in the Army and a daughter in college. They moved to Austin, TX from Cincinnati, OH in 2011, then to New Braunfels, TX in 2014. In her spare time, she likes to vacation on the beach, visit family and friends in Indian and Ohio, and play pickleball.

Jenny lives in New Braunfels, Texas where she was born and raised. She graduated from Texas State University in May of 2022 with a bachelor's degree in Exercise and Sports Science. She worked in a physical therapy clinic as a technician before joining our team. Jenny has a passion for helping others and hopes to make a positive impact on people's lives here at Home Instead. In her free time, Jenny loves working out, being with family and friends, cooking, and spending time outdoors.

Home to the Unicorns, Tana was born and raised in New Braunfels TX. She is a graduate of Texas State University with a bachelor's degree in healthcare administration. By day, she thrives on providing exceptional customer service and connecting with others. By night, you'll find her in the kitchen whipping up delicious meals. On her free weekends, you can catch her soaking up the sun in Rockport Texas, casting lines and making great memories with family and friends out on the water. Recently, she has joyfully transitioned into the roles of a fiancée to her partner Zach of four incredible years and became a proud dog mom to a sweet golden retriever named Lincoln who is always ready to shower people with love and the zoomies.  

Courtney has been a Registered Nurse for almost 20 years. She has a background in cardiac nursing, home health, and has spent the majority of her career in hospice care administration. She is passionate about serving our Veterans and enjoys not only making sure they have the best service, but also loves hearing their stories and getting to know them. 

In her free time, Courtney enjoys spending time with her family and friends out in God's beautiful creation.

Originally from Louisiana, Krystal is a Home Instead transplant from Phoenix Az where she served as Scottsdale's Client Care Coordinator for 3 years. She is a mother of 1, with one more on the way. She enjoys reading, being outdoors, and gaming. She has a real passion for people and has a servants heart. Raised by her grandparents, Krystal began her journey in senior healthcare at home. She served actively in many memory care units, worked privately with clients, and with many organizations and ultimately finding her home with Home Instead. She is excited to continue her journey here in Texas.

Hunter is a native to New Braunfels, TX. She graduated from Canyon High School; her healthcare career has served families for over 9 years. She is a mother of 2 boys, Jedidiah, and Josiah. They are the joy in her life. She also works part-time at a local rehabilitation hospital. Hunter enjoys spending her free time studying the Bible and growing her faith. She is excited to now be a part of and grow with Home Instead’s family.  

Misty Holland is a New Braunfels native and a 2013 NB graduate. She is happily married going on 2 years to her high school sweetheart.  Misty started out with Home Instead as a caregiver, coming in with experience taking care of her own grandparents. Shortly after she made the transition to work in the office to serve ALL of our wonderful clients. On her days off, Misty is usually hanging out with her German Shepard named Klaus or treasure hunting at all the thrift stores with grandma!  

Born in Texas, Jessica was raised in Durango, Colorado. She graduated High school in 2011 and moved back to Texas to go to college. Jessica’s two year old son is the light of her life, and she considers him God’s greatest blessing in her life. She has a strong desire to help others, and she strives each day to make a difference in people’s lives. Prior to joining the Home Instead team, Jessica managed a small hotel in New Braunfels for a few years. In her free time, she enjoys being with family, writing, and enjoying the water. 

Lisa Ruiz-Burchfield joined the Home Instead family in 2019 as a CAREGiver, and became Lead Care Pro in August of 2021

Lisa is a military brat and has lived in several Texas towns since she was little and has lived in New Braunfels since 2015. Lisa worked years in retail and wanted a second, more fulfilling job. She heard about Home Instead from a neighbor, and after 8 months, decided to work full-time for Home Instead because of how rewarding it was to help others. 

Lisa is a mother of two boys that are her life, along with her two dogs and two cats. Lisa enjoys camping, floating the Guadalupe River, and hanging out with family.

Pastor Heather is available to help with the spiritual and/or emotional needs of our Care Professionals and Key Players through active listening and/or prayer. Pastor Heather is also available to help with bereavement support, encouragement and empathy in bad news and encouragement and celebration in good news.