Meet Our Team

shannon.chan@homeinstead.com

"Changing the face of aging, one client at a time in our community." Shannon moved to Bay Area shortly after enduring way too much snow and completing two master degrees in Applied Economics and Education in Buffalo, New York. It took almost a decade in banking to prepare her for her true calling, Senior Care. Her mother, a registered nurse who took care of patients all her life was the real inspiration for Shannon to pursue her dream in senior care. In her free time, Shannon enjoys swimming, a sunny day on the beach with her family and community works at Fremont Rotary Club.

shirley.wu@homeinstead.com

Shirley was raised in the Bay Area with a Sales Professional background for more than a decade. After being a jewelry sales professional, she wanted to do something more meaningful. She always enjoys taking care and helping the elderly in the community. She had volunteer as a driver in their Church like going to grocery stores and run errands with them. She is also currently caring for her mom and helps her with cooking, driving, household chores, going to the restaurants, and going to doctor's appointments. Joining Home Instead as a Home Care Consultant made her learn how important it is to help seniors get the quality care and be able to build relationships with their families. On her free time, she enjoys volunteering at Church, hiking, biking, dancing, dining, and spending time with her family and friends.

Originally from Hawaii, Vivian is new to the Bay Area, but has been a part of the Home Instead family for almost 18 years. She has been involved in the senior care industry from an early age with her parents and relatives owning  6-bed facilities in Los Angeles and Oahu. A graduate of Pepperdine University with a degree in business has lent to her accomplishments as a former general manager and business owner. She feels very blessed to have the opportunity to work with seniors and to provide a helping hand, compassion and support to those in need. She finds value in human connection and believes that love makes the world go round. She attributes her life’s successes to her mom, who has always shown her the meaning of unconditional love, support, kindness and generosity. Her 83 year old mom has mid-stage dementia, so she has first-hand knowledge of this terrible disease and treasures every single day she has with her.  She is a wife, mom to two rambunctious labradoodles, an avid world traveler, golfer and fly fisher woman. She feels it a true pleasure to be our this amazing organization.

Hello! My name is Joti Dhillon and I have taken on the role of Home Care Consultant in the Tri-City area. I am originally from the Bay Area, but went to college at University of Nevada and just recently moved back to the Bay after a decade. I have an extensive background in sales, marketing, business development and recruitment. My professional goal is to not only grow with a company but to help a company grow as well. I enjoy human interaction and helping others as I previously worked in a similar role but with medically fragile kids. Outside of work hours, I enjoy spending time with my family, my dog, hiking, traveling and enjoying the beautiful Bay weather. 

Shelicia a compassionate and dedicated woman whose life revolves around caring for others. As a mother of two teenagers, she knows the joys and challenges of parenthood firsthand. But Shelicia has a nurturing spirit that extends far beyond her own family. She has opened her heart and home as a foster parent to many unfortunate children, providing them with love, stability, and support during their most vulnerable moments.

Driven by her passion for helping others, her desire to make a positive difference in the lives of those in need led her to embark on this fulfilling career path. With her empathetic nature and unwavering dedication, Shelicia is determined to serve her community with compassion and competence.

When she's not immersed in her studies or caring for her family, she finds solace in nature. She loves nothing more than hiking through scenic trails, camping under the stars, and immersing herself in the beauty of the great outdoors. Nature not only rejuvenates her spirit but also reminds her of the importance of connection and harmony with the world around her.

Shelicia is an avid reader who enjoys delving into books that inspire and enlighten her. Whether she's exploring new worlds through fiction or expanding her knowledge through non-fiction, she values the transformative power of literature to broaden perspectives and ignite the imagination.

Above all, Shelicia cherishes quality time spent with her family. Whether it's sharing laughter around the dinner table or embarking on adventures together, these moments are precious to her. As a resident of Livermore, she has woven deep roots within her community and treasures the bonds she has formed with her neighbors and friends.

Shelicia’s love for animals is evident in her compassionate nature, and she finds joy in the companionship of her furry friends. She believes in the importance of treating all living beings with kindness and respect, embodying her values of empathy and compassion in every aspect of her life.

In addition to her roles as a mother, and foster parent, Shelicia also dedicates her time to serving the senior community for over 9 years. Whether it's lending a listening ear, providing companionship, or assisting with daily tasks, she finds fulfillment in being of service to those who have paved the way before her.

With her boundless compassion, love for nature, and dedication to serving others, Shelicia is a shining example of kindness and generosity in action. Her commitment to making the world a better place leaves a lasting impact on all who have the privilege of knowing her.

My name is Luz Maria Franco Morales but I go by Lucy for short. I live in Pleasanton with my two pups Bubba Gump and Leroy. Bubba is a 110-pound Pitbull who gets bullied by Leroy the spicy sausage dog. I enjoy spa care treatments and hikes on free time. My favorite color is pink and my favorite way of shopping is online.  I currently work with children in the mental health field as a residential counselor for a teen rehab center. I'm passionate about helping others. I feel fulfilled in life working in the service of others.  

I lived in Bay area all my life. I have a twin brother and I'm mother of two girls, 13 and 4. I also take care of mother and love to spend time with her. 

 I have a proven background in providing human resources support in diverse labor field- skilled in developing and executing recruitment strategies, overseeing new hire, and facilitating the orientation process of new hires.