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- By Mom TThe Caregiver Home Instead provided is a very good match for my Mom. She's a happy person, Patient, Fun loving and willing to do whatever is needed for my mom that day. Beyond my expectations she cleans up and is very thorough. I was very hesitant to ask for help - I am the sole caregiver and thought I had to do it all myself. But I don't - Home Instead Caregiver provides a break twice a week. Even more importantly, it gives my mom something to look forward to and interesting new conversations and experiences that I could not provide for her. It was a good decision for our family.
Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in the Daytona Beach & Volusia County, FL area have to say about Home Instead!
I cannot say enough good things about Milissa Davis and the crew at Home Instead Volusia County! My elderly mother's condition deteriorated rapidly after being discharged from the hospital and my family needed to get her home care immediately. Milissa was quick to come out to visit my mother and had an thorough way of evaluating her needs. We had a wonderful care giver within days and the HI team has been very responsive to my mother's increasing needs over the first few weeks. They also have on an on call manager over the weekends to assist in potential unscheduled needs - and they are always pleasant. Amazing!
If you need companion care for a senior in Volusia County, I urge you to checkout Home Instead Volusia County!
I've worked for this Home Instead, and they really do care about everyone they serve. Great caregivers and amazing management. You really feel like you are making a difference.
Milissa and the entire team at Home Instead Daytona were wonderful. I am out of state and was reassured that Home Instead was providing the level of care that I expected for my family member. The rare problem was quickly resolved to everyone's satisfaction. Thanks, Home Instead. You made a difficult situation easy for my family.
I have 2 of the best most caring loving ladies caring for my mother Darlene comes all week and Maria does weekend. My family loves these 2 ladies and the outstanding care my mom receives. Home Instead has made life less stressful for us.
Brooke addressed my questions and concerns with empathy and care when I needed help for my husband on Hospice. Gail came to my home and gave me a much needed rest. Gail was professional and so gentle. I felt totally secure in leaving my home to do errands. Thank you!❤ Dolores B
My parents lived in Ormond Beach Florida for 28 years before 'suddenly' needing more help than my brother and I could provide from Massachusetts. The staff at Home Instead is excellent, from Kim right through every caregiver we met. They select caring, compassionate, intelligent people to care for elders and then provide additional training. Within a week of our first call we had caring people in place. Their 'in-home' support gave our family the time to develop and implement a longer-term plan. Compassion and caring is evident in every interaction we've had with this team.
I cannot describe how happy it makes me to partner with Home Instead. I am a Private Duty Care Coordinator charged with the care of one person who's health unfortunately continues to decline rapidly. Home Instead provides me with well trained Caregivers for the hours I am not able to be with my client. I can honestly say that I always leave feeling comfortable knowing that she is well cared for and in competent, caring hands. Home Instead has by far the most superior training program in the industry and Caregivers who are background checked on all levels. The staffing department is AMAZING and work tirelessly to fill all my shifts even thought my case is difficult. The in house Care Coordinator that I deal directly with is Brook Diemel. Mrs. Diemel is extremely dedicated to her clients, very intelligent, accommodating, and takes a compassionate interest in her elderly clients. I highly recommend Home Instead to anyone who needs just a few hours a day or 24/7 care.
I have only hired this service 2 weeks ago to help me to care for my Mom. They say 'first impressions are lasting impressions' and I was not disappointed by my first impression. I met with Brooke Diemel and was impressed that she had the 3 c's my husband and I were looking for.. Caring...Compassionate...Competent!!! The caregivers that have come to our home have gone beyond my expectations. It is a 'gift' to be a true caregiver and take care of a complete stranger like they were their own Mom and that's exactly the care that my Mom has received from Rosaria, Penny, Nyeesha and Judy! Thank you all for your hard work in our behalf!
Home Instead is a wonderful company to do business with. The home health aids that come to my home are very caring individuals. They understand how important it is to take excellent care of a loved one. Being a caregiver can be very stressful. Knowing that you have the support behind you is very comforting. My case worker takes pride in finding the right fit and I couldn’t be more pleased. Thank you Home Instead. I would highly recommend them.
I've had home instead for over 6 months and it has been a great experience. My caregivers are not just employees, they are my friends. Valerie and Gail have made my transition easy and for that I'm grateful..thank you for excellent care.
After 91 years of being independent and able to do for myself I fell, hurt my shoulder and suddenly needed help. Home Instead came to my rescue with the most efficient and understanding personal. From my first encounter.with Brooke, to all the interaction with the office staff, to the ladies that came into my home, I could not be more pleased. Needless to say I was very apprehensive but from the first encounter they let me know they were here to help me the way I wanted and needed help. I have the help I need without giving up my independence. Thanks to all the great people at Home Instead. I will recommend this Company to anyone who needs in home help.
Home Instead has provided phenomenal service to our mom, who’s 91 years old! They are so kind and caring. And do what they say and deliver on promises. They have met and exceeded our family’s expectations of what care giving is all about. And if you know my family, we’re tough cookies to please! Kudos to an exemplary healthcare organization:)
We are so blessed to have Milissa Davis as our Home Instead representative. She has been extremely knowledgeable, helpful, caring to our Father’s and family needs. Always quick to respond when contacted, going the extra mile to make sure all our concerns and questions are handled compassionately and professionally. She is a superb asset to your company!!
Home Instead is about giving the care and compassion that everyone deserves, in the comfort of their home.
After surgery complications I was told on Sunday afternoon that my father would be discharged the next day and that home care was being recommended as opposed to rehab facility. Finding private home care is difficult in any situation but impossible during the weekend. My phone message to Home Instead was returned first thing Monday morning. After a visit to their offices (they would have come to the hospital) we had care arranged for the same day. Each of the providers that assisted my Dad were courteous and caring people. In addition they were happy to pitch in and help my Mom with tasks around their home. A quality assurance visit was made as promised by a supervisory person. Following a week of recuperation, my Dad was ready to be on his own again. This was a shorter time period than we had originally contracted for. Upon notification that services were no longer needed, Home Instead agreed to end care just as they said they would including a refund of my remaining deposit. While all these things seem simple and to be expected, it has unfortunately become surprising when someone actually does what they say they will do. Thanks to all the folks at Home Instead and we would not hesitate to use their services again!
Home Instead came to our rescue when my husband came home from the hospital. I needed help for him badly. They came to our home to access our situation and put a plan into action immediately. We were given two wonderful caregivers. Anita who is a lovely and a caring lady during the week. On the weekend it was Maya. Just a lovely lady also. We could not have done it without Anita, Maya and Home Instead. Just a stellar agency along with their caregivers. We highly recommend Home Instead.
My Dad has part time assistance; 4 hours a day/3 days a week. The staff member is prompt and the agency keeps in touch if there are any changes in scheduling. The caregiver is like a friend of the family, helpful and caring. The agency has frequently assessed his level of care as needed. They accept long term care insurance.
Caregivers are trained to offer kind and competent care. Meals are well prepared. Many of the caregivers go above and beyond what I had expected. They are always on time and always dependable!
My father was hospitalized and came home on hospice. I contacted Home Instead on Friday and had our intake on Monday. Milissa (my Home Instead liaison) realized my need and quickly provided a wonderful care giver -- Seana-- who started on a Tuesday. Seana worked with us on T, W, TH, F, Sa, and Su of that week... my father passed away on Sunday. Even though Seana was only with us 6 days it felt like much longer -- she quickly became an extended part of our family. She was such a wonderful support to me in my caregiver role and went out of her way to talk to my dad and get to know him. She listened to his many stories and was a great companion. My experience with Home Instead was 5+++++ ... very professional and caring. I highly recommend to anyone looking for additional support so that you can keep your loved one at home.
Fantastic home care for my 89 year old mom. The staff is always very friendly and very caring. They are very professional in their approach. They try to be very accommodating to changing needs and respond promptly to any inquiry or concern.
I would highly recommend Home Instead to anyone needing extra help in taking care of elderly loved ones. Pam welcomed us with open arms and paired us with an amazing caregiver RuthAnn. They took such good care of my grandma and gave me piece of mind to know someone was there with her helping her and cooking for her! ABSOLUTELY AMAZING COMPANY FILLED WITH AMAZING PEOPLE
Home Instead makes it possible for my Dad to stay as independent as possible in the comfort of his own home. His aide comes to his home assists with bathing, laundry, cleaning, cooking and food shopping. She provides companionship and at this time of pandemic quarantine I feel comfortable with his choice to remain at home.
Home Instead Senior Care has provided excellent, responsive support for my mother, who is living with my sister. The staff are caring and very supportive. The leadership has been very attentive to my mother's needs. Excellent service!
Meeting Pam and Home Instead of Volusia County was nothing short of a miracle. Like many others, my need for in-home assistance for my mom happened very quickly and time was not on my side. Within two or three days, we had a weekly schedule and I had peace of mind. When the need changed, Home Instead was very accommodating. This included a PANIC call at 9:30 on a Thursday night to find additional help for Friday morning. The caregivers are so nice and knowledgable. They helped me understand what my mom was going through and what I could expect. The only reason why we are no longer working with Home Instead is that my mom moved in with us in Orlando. I really wanted to continue working with HI in Daytona and was so sad to work with a different company. The HI in the Orlando market was okay, but they didn't have Pam. She made the world of difference to me. I highly recommend the caregivers for HI Daytona Beach.
Home Instead responded quickly and compassionately to my immediate need, providing home health aides for my 94 dad, enabling him to continue to live independently. Care givers were terrific. Ruby S. and Kim R. patiently answered all my questions, rapidly coordinating care. They hire, train and supervise all staff, unlike ‘registry’ agencies that simply match up client and publicly listed care giver, leaving the client or family member to oversee. This was critical since I live 1000 miles away. I highly recommend them.
Home Instead provided companionship / at-home senior care for my mother after my aunt referred us. She is extremely pleased with the care and companionship she has, and she has developed a wonderful relationship with her care givers. From the time I called, every thing about Home Instead has been prompt, professional and extremely helpful. Our case manager, Pam Maron, visited us at the rehab hospital to explain the services and options available and she remained incredibly attentive to us, answering every question, every call and every text. Each of the caregivers was a perfect match for us, Karen G, Kathy Q, Chris and Emelia helped my mom every day of the week. They were all sincerely concerned for her safety and well-being, and ultimately, she considered them dear friends. So did we. Thank you Home Instead.
Caregivers were always so kind and helpful to my mom. She felt they were friends not just caregivers. They all truly cared for her and I never had to worry because they were there.
Home Instead has paired my wife with a God send of a care giver for the past several years
This service was a blessing. Everyone from the office staff to the aid that came out was exceptional and went above and beyond. The emotional range of feelings a person experiences having to call upon a service to help for a loved one is beyond words but is best understood by people who have gone through a similar experience. I called upon Home Instead for my mother and will be using the service again once I transition her to my home which will be in the very near future. I highly recommend their service!
- By Diana W. (DeBary, FL)My parents have been retired in Florida for years. My Mom's health began rapid declining recently and my siblings and I each live in different states. I knew my parents needed help - quickly - in October. I reached out to services that help the aging for a referral for an excellent service. I wanted the best help for my Mom where she could remain at home. Home Instead Senior Care was one of two referrals and when I spoke to their office, it was the one I chose. I could not be more pleased with the care and compassion shown to my Mom as well as the excellent communication from my Mom's caseworker. I have heard not pleasant stories from my co-workers and friends on care they had for their parents. But Home Instead arrived the day I called to evaluate and began service the next day. The Caregivers have been wonderful, as well as her caseworker. My Mom has been able to maintain her dignity. My Dad, who at 91 can be demanding, has spoken often how helpful the care has been, saying he could not have gone through this without their help. During such a sad time, I cannot express my appreciation enough for the assistance provided.
May 23, 2019
- By Barbara K.
- By Barbara K.All the staff we encountered were all wonderful. Very knowledgeable & professional. I have had no problems with our schedule . We have one caregiver which we prefer instead of changing personal.
Home Instead staff has been very professional & caring from the very start. Melanie one of the coordinators made it easy & simple to understand the process and answered all of our questions. Joan, the home care provider is excellent. Again, very professional, caring and kind.. Makes our family member feel very comfortable.
Home Instead gives excellent service. I recommend them for home care.
The team at Home Instead has provided a wonderful support network for my father. For over 3 years they have provided him with terrific care and assistance and clearly are a key reason why he is able to continue to live in his own home. I am amazed how many times the individual caregivers will exceed all expectations and go above and beyond to do so much for him. The staff in the office also is wonderful to work with. I highly recommend the team at Home Instead.
Home Instead Senior Care has been providing care for my mom for over three years including a transition of moving from her home to an Independent Living Facility. Home Instead has been just great. We have been able to have the same Aide during this time, Traci who is very dependable has really bonded with mom and she is flexible, caring and goes out of her way to provide the best care while keeping mom as independent as possible. Mom has had to give up driving over this past year and Traci takes her to doctor's apportionment's, shopping and to her activities which has made the difficult decision to stop driving much easier for mom. The staff is professional and responsive and the the care provided has been wonderful. Truly a great company that believes in providing quality, consistent care in a professional and personal manner so you feel that you matter. I would not hesitate to highly recommend!
My father fell and broke his hip and after many months in rehab he was able to return to his assisted living facility. Home Instead provided excellent service while he was making the adjustment to the assisted living. They are very professional and Pam M. did a great job in explaining services, making everything clear. The aides were reliable, pleasant, and eager to please. We had an excellent experience with Home Instead.
April 19, 2019
- By Catherine P.
- By Catherine P.Dependable, very helpful with my husband. Office staff responsive to my needs. So glad I met one of your employees on the street and she was very helpful.
March 31, 2019
- By Debbie R.
- By Debbie R.Very professional with scheduling and communicating with the weekly care of my Dad. When necessary, changes are made to ensure a calm environment for my Father.
March 28, 2019
- By Michelle L.
- By Michelle L.The agency is very professional and there is always coverage for my mother. The quality of the aides is excellent as well.
March 28, 2019
- By Jeff F.
- By Jeff F.Personable care givers. There everyday and anytime we need them.
March 26, 2019
- By Alexis M.
- By Alexis M.The friendliness, and professionalism of all involved. Caregivers were always on time and courteous.
March 24, 2019
- By Michelle D.
- By Michelle D.If their is a problem Home Instead is fixing it right away.
March 23, 2019
- By Karen G.
- By Karen G.Quality Care/Dependable and a good match for my mom. The caregiver is very willing to help and it gives me some time to do other things while Home Instead carer looks after my mom.
March 19, 2019
- By John S.
- By John S.In a difficult situation with my mother, Home Instead was extremely accommodating, providing assistance quickly and providing guidance as the situation progressed. I'm also very pleased with both the management personnel and the care giver that I've interfaced with. All staff are pleasant to deal with and very knowledgeable.
March 19, 2019
- By Michelle F.
- By Michelle F.My dad has an awesome team of caregivers!
March 19, 2019
- By Joann C.
- By Joann C.The professionalism of the assigned caregivers and the kindness they show the clients.
March 19, 2019
- By Kathy M.
- By Kathy M.The professional and well trained staff. Very pleased overall with services.
March 19, 2019
- By Joanne M.
- By Joanne M.Very good about making sure someone comes. Quality of caregivers good.
March 19, 2019
- By Larry B.
- By Larry B.The inhome helpers are experienced and professional. Company easy to work with when changes are needed.
March 20, 2019
- By Sheryl P.
- By Sheryl P.Excellent care giver matched to our needs, and take some stress off of me.
In home care for my father.
December 18, 2018
- By Anonymous Reviewer
Home Instead Senior Care staff have been fantastic in providing home care to my elderly mother. The office and professional staff have been great in schedule accommodations and keeping me informed. The care giver has been a great match and mom looks forward to their time together. Very Pleased
- By Anonymous Reviewer Home Instead Senior Care staff have been fantastic in providing home care to my elderly mother. The office and professional staff have been great in schedule accommodations and keeping me informed. The care giver has been a great match and mom looks forward to their time together. Very Pleased
December 18, 2018
- By Anonymous Reviewer
My CAREGIVER is very good. She is flexible and she assists me with my doctor's appointments and driving me and shopping. I know I can depend on her and she is very pleasant.
- By Anonymous Reviewer My CAREGIVER is very good. She is flexible and she assists me with my doctor's appointments and driving me and shopping. I know I can depend on her and she is very pleasant.
November 28, 2018
- By Anonymous Reviewer
My father's caregiver is very gentle and understanding with him. She is such a big help to not only my father but my mother as well. Helping out with my father and caring for his needs has taken a big burden from my mother who is not well.
- By Anonymous Reviewer My father's caregiver is very gentle and understanding with him. She is such a big help to not only my father but my mother as well. Helping out with my father and caring for his needs has taken a big burden from my mother who is not well.
March 21, 2018
- By Debbie R.
- By Debbie R.The service is very organized and they take really good care of the client. Always easy to contact by phone. Very happy with the service.
March 21, 2018
- By Robin S.
- By Robin S.Both my father and mother-in-law use Home Instead in Florida and New Jersey. Home Instead has sent caring, compassionate and highly qualified people to both my family.
March 19, 2018
- By Chad S.
- By Chad S.Administrative staff is very good. Aides are 50--50. Some are excellent at what they do and very professional.
March 4, 2018
- By Susan P.
- By Susan P.Very good caretakers.
March 3, 2018
- By Paul L.
- By Paul L.Confidence in that I can leave the house knowing that my wife is being well cared for.
March 3, 2018
- By Alexis M.
- By Alexis M.Friendly staff in all departments, most obliging and ready to work with you at anytime.
March 3, 2018
- By Cecilia S.
- By Cecilia S.Home Instead has been a blessing to our family. We are thankful for the care and concern. The CAREGiver has been wonderful and Kim Rusk has been extremely helpful and caring.
ALL OF THE CAREGIVERS HAVE BEEN VERY QUALIFIED TO PROVIDE THE NECESSARY SERVICES TO MY WIFE FOR HER COMFORT, SAFETY AND CLEANLINESS. THE CARE GIVERS ARRIVE ON TIME AND ARE PERSONABLE. WE HAVE GROWN TO KNOW AND LIKE ALL OF THEM, AS THEY ARE REPEAT CAREGIVERS. ON A RARE OCCASION WE HAVE FOUND SOME REASON TO REQUEST A CHANGE OF PERSONNEL, WHICH WAS ALWAYS ACCOMPLISHED BY THE MANAGEMENT.
March 2, 2018
- By Horace J.
- By Horace J.Very accommodative. Staff punctual, caring, understanding. Easy to work with.
February 28, 2018
- By Andrea L.
- By Andrea L.Gail is wonderful. She knows my mother's needs. She is also very nice.
February 26, 2018
- By George V.
- By George V.Again, I am pleased with 10 out of 10 service!
February 25, 2018
- By Suzanne B.
- By Suzanne B.Communication, for the most part, is acceptable. Most of the assistants have been quite pleasant, flexible and capable.
February 24, 2018
- By Kathi M.
- By Kathi M.Very professional and caring staff. My CAREGiver is wonderful and does whatever is needed to help me out. I would highly recommend Home Instead, a really great company very happy with services.
February 24, 2018
- By Debra G.
- By Debra G.Everything - big and little things you ALL do for us!!!!!!!!!!
- By Sharon S.We have been using Home Instead for my dad for 9 months and are very happy. The caregivers are well trained, nurturing, patient and kind to my dad. They fit in like family and cater to his needs.
- By Tony F.Everyone at Home Instead has been most helpful and courteous over the past 18 months that I have been dealing with them, over the care of my wife, who is suffering from Alzheimer's.
- By Morning TonyHome Instead have gone beyond all expectations of what I had hoped for in someone caring for a loved one.
- By Liz584805Our caregiver Elizabeth M. is a gem. She always goes above and beyond for us. She does things before we even ask. She is always looking for something to do. She feeds our dog and takes him for walks. He adores her as much as we do!
- By Kathi M. (Ormond Beach, FL)Home Instead Senior Care has been providing care for my mom for over three years including a transition of moving from her home to an Independent Living Facility. Home Instead has been just great. We have been able to have the same Aide during this time who is very dependable; she has really bonded with mom. She is flexible, caring and goes out of her way to provide the best care while keeping mom as independent as possible. Mom has had to give up driving over this past year and her caregiver takes her to doctor's appointments, shopping and to her activities which has made the difficult decision to stop driving much easier for mom. The staff is professional and responsive, and the care provided has been wonderful. Truly a great company that believes in providing quality, consistent care in a professional and personal manner so you feel that you matter. I would not hesitate to highly recommend!
- By Carol (Deltona, FL)My father fell and broke his hip and after many months in rehab he was able to return to his assisted living facility. Home Instead provided excellent service while he was making the adjustment to the assisted living. They are very professional, and the Care Coordinator did a great job in explaining services, making everything clear. The aides were reliable, pleasant, and eager to please. We had an excellent experience with Home Instead.
- By Daryl J. (Edgewater, FL)From the moment I called Home Instead they have been extremely professional, attentive to our situation, provided us with the perfect care giver for mom - so far everything is working fabulously! My mother’s caregiver is very gentle and understanding with him. She is such a big help to not only my mother but my father as well. Helping out with my mother and caring for her needs has taken a big burden from my father who is not well.
The Benefits of Home Care
Read more about how home care services can help enhance a person’s enjoyment of life.
