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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Urbandale, IA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Anne

Anne Peters: Franchise Business Owner

 
 

Anne is our Franchise Business Owner. She began her career with Home Instead Inc. at the home office in Omaha, NE, in 2004. In 2008, she and her husband, Troy, purchased the Polk Co. franchise. Anne is dedicated to fostering a culture of leadership, promoting Home Instead in the community, and organizing community service projects. She is passionate about raising awareness in the Des Moines area about senior issues, challenges, and needs. Anne currently serves on the Board of the Iowa Center for Home Care. Her dedication and passion has been recognized as  Home Instead's first Franchisee of the Year recipient in 2024.

Nina

Nina Boucher: General Manager & Nurse Care Coordinator

Nina is our General Manager, overseeing Home Instead Polk County operations and serving as our Nurse Care Coordinator. She acts as a liaison between families, clients, and Care Pros to ensure clients' needs are met with excellence. As a Registered Nurse, Nina is responsible for educating our Care Pros to provide the highest quality nurse-directed care. Her tenacity brings positivity and grace to all families who encounter Home Instead and our Care Pros.

Leah

Leah Sterbick: Director of Client Care

 

Leah is our Director of Client Care, overseeing the Home Instead client care team and directing care consultations. She enjoys meeting and onboarding new clients, manages the quality assurance program, and collaborates with local referral providers in the Des Moines metro area. Her knowledge and expertise is essential to helping seniors and their families in Polk County live at home safely and joyfully. 

Melissa

Melissa White: Client Care Coordinator

 

Melissa excels as our Client Care Coordinator, where she plays a pivotal role in ensuring top-notch quality assurance for both our esteemed Care Pros and cherished clients. Her expertise lies in meticulously preparing our Care Pros for success as they embark on new client relationships, fostering an environment where professionalism and empathy thrive. Melissa's dedication and attention to detail ensure that every interaction is not just a service, but a heartfelt commitment to excellence.

Lori

Lori Cason: First Impressions Specialist & Weekend On-call Supervisor

Lori, our First Impressions Specialist, excels at handling inquiry calls, coordinating long-term care, and creating lasting positive impressions with our clients and Care Pros. As the weekend On-Call Supervisor, she assists and coaches Care Pros with any questions about their clients' care or schedules. Lori was honored as Caregiver of the Year in 2018.

Kait

Kait Kelly: Home Care Consultant

 

Kait, our Home Care Consultant, is passionate about making community connections and serving as a resource for families in need. Tenacious and unabashed, she is an incredible advocate for Home Instead. Kait loves sharing local resources to help individuals find the right solutions.

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Staci Schwarz: Director of Internal Experiences & Care Pro Supervisor

Staci is our Internal Director and Care Pro Supervisor. She is passionate about encouraging and coaching Care Pros throughout their career journeys. Staci conducts Care Pro evaluations and is your go-to person for any questions. She cultivates an environment of accountability, leadership and grace.

Dixie

Dixie Burkhart: Scheduling Coordinator

 

Dixie is our Home Instead Scheduling Coordinator. She enjoys matching the right client with the right Care Pro, fostering successful and long-lasting relationships. Dixie is dedicated to assisting Care Pros when on call, ensuring clients receive the best care possible. She was honored as Caregiver of the Year in 2020.

 

Dera

Dera Aswegan: Training Specialist

 

Dera, our Training Specialist, is dedicated to setting up Care Pros for success in their careers. She specializes in quality training, personalized care team meetings, and one-on-one sessions. Her primary goal is to ensure that Home Instead is a place of belonging, fulfillment, and encouragement. An Alzheimer's advocate in the Des Moines Metro, Dera has been a Grand Champion for the Walk to End Alzheimer's for the past six years.

Roxi

Roxi Bohaty: Recruitment Coordinator

Roxi serves as the Recruitment Coordinator for Home Instead. After gaining four years of experience as a caregiver, she eagerly joined the office support team in February 2022. Roxi finds joy in discovering passionate candidates and introducing them to the diverse opportunities Home Instead offers. Once onboarded, she takes pride in witnessing Care Professionals develop meaningful relationships with clients and thrive in their roles.

Our Team

Your Home Instead team in Urbandale, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in Urbandale, IA. Click the button below.

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