Meet Our Team

Chris received his Bachelor of Science degree in Business Administration and Psychology from Nebraska Wesleyan University. In addition to serving eight years in the Nebraska Army National Guard as a Medical NCO, he spent 15 years in various senior and executive level marketing and advertising positions. His passion for seniors and desire to own his own business led him to change careers and relocate his family to SW Missouri. Chris became a Home Instead franchise owner in 2010, with the purchase of the Springfield and Branson locations. Chris is committed to making a difference in the lives of seniors and their families. Personal experiences with family members motivates him to create an environment where quality is first with clients, CAREGivers, and the community.

Chris and his wife Andrea have four boys, Ben, William, Dawson and Gavin. He enjoys spending time with his family, coaching his son’s athletic teams, hunting, fishing and anything that involves the outdoors.

Since acquiring Home Instead in 2010, Chris and Andrea have dreamed of operating their family business together. After 17 years in education, Andrea changed careers and joined Chris full-time at Home Instead. Andrea has a BS in Elementary Ed and a MS in Curriculum & Instruction. She has taught grades K, 1, 2, 4, Gifted Ed, & served on a staff development literacy team. Andrea published her first children’s book in 2020. 

Andrea has a passion for training and equipping our CAREGivers with the knowledge and skills needed to do the important work of helping people age with dignity and respect. In addition, she enjoys developing creative activities and programs that foster engagement between our CAREGivers and their clients.   

As a mother of four sons, Andrea loves to be outdoors. She enjoys boating, travel, playing games, watching movies and leading 9th grade girls at church. She can never spend enough time with the family’s two dogs, Boomer and Bailey. She looks forward to a lifetime of celebrating the joy of taking care of seniors and training those who make staying home a reality for your loved ones.

Ashley studied Religious Studies, History and Education at Missouri State University. Before joining Home Instead, Ashley worked for 10 years at two companies dedicated to serving individuals ages with cognitive, physical, mental and emotional disabilities. In addition, Ashley served on the ministry staff at her local church for 11 years. Ashley became a Home Instead CAREGiver January 2019, then joined the office in a part time capacity in March, before ultimately accepting a full-time position with Home Instead as the Client Care Coordinator. Ashley works directly with our clients, their families and our CAREGivers to ensure we are delivering the highest level of care. She performs CAREGiver introductions and conducts regular Quality Assurance visits to make certain that care plans are up-to-date and the expectations and needs of each client and their family are being met. Personal experiences with family, friends, church members, clients, and strangers motivate her to treat each person as an individual worthy of dignity, respect and the love of Jesus Christ.

Ashley loves spending free time with her five nieces and nephews, playing board games and watching movies. Ashley is always up for an adventure and likes to entertain.

Monnica began her journey with the Springfield Home Instead office in October 2022. As the Recruitment and Engagement Coordinator, Monnica manages the CAREGiver hiring process. She screens all potential CAREGivers, conducts interviews, oversees background and reference checks, makes employment decisions, and provides new employee orientation and follow-up training. Monnica has amazing insight when it comes to hiring compassionate, trustworthy individuals, and understanding the needs of each CAREGiver. Her goal is to recruit, retain and train the best CAREGivers in SW Missouri to ensure we deliver quality care for your loved one.

Monnica is married to Dustin and they have 4 kids, Isaac, Ari, Lucy and Sam. The whole family enjoys camping, road trips, making music together, and being involved at their church.

Courtney began her journey with the Springfield Home Instead office in January 2023. Courtney’s caring heart, attention to detail and ability to problem solve made her a perfect fit to join our office staff. As the Service Coordinator, Courtney’s primary focus is managing our client and CAREGiver schedules to ensure that each client receives quality service that exceeds their expectations. She takes great pride in matching clients and CAREGivers with similar interests and personalities and will go the extra mile to make sure we’re delivering the highest quality of care.

Courtney is married to Colt and together they have 6 kids. They spend a lot of time in the outdoors gardening and exploring trails, creeks and rivers. When forced to stay indoors they enjoy doing arts and crafts as a family.

Alicia graduated from the University of Central Missouri with a degree in marketing and has a wealth of experience having worked in home health, hospice, durable medical equipment and in a variety of care communities. As a Home Care Consultant, Alicia is tasked with building relationships in the community. Alicia has an enormous passion for helping seniors find solutions to their needs so they can remain in the comfort of their homes. This makes her the perfect person to educate people about the services Home Instead offers. She works with the rest of the team to identify community resources for our existing and future clients. You’ll see her out and about town as she spreads the word about home care and strengthens our relationships with other providers.

Alicia has been blessed with two amazing sons, a wonderful daughter-in-law and a granddaughter named Brynlie. She is an avid Kansas City Chiefs fan and also enjoys hiking, walking, jogging and traveling.

Teresa started her journey with Home Instead as a CAREGiver before taking on the responsibility of On Call Coordinator. She is the friendly voice on the other end of the phone in the evenings and over the weekend when the office is closed. Teresa is available to answer questions, staff shifts or to triage calls. Teresa has always had a heart for seniors and is passionate about helping them so they can stay in their homes.

Teresa has 2 adult children and a grandson, with another grandchild on the way. She enjoys spending time with friends and family. She’s also very active in her church, helping others that can’t drive and doing missions in our local community and elsewhere.

Taylor spent her first 2 years with Home Instead as the Recruiting and Engagement Coordinator. Having worked in the office full-time prior to becoming an On Call Coordinator, Taylor is very well equipped when it comes to handling issues after hours. She can easily walk our CAREGivers through any challenges they may face and can empathize with the needs of our clients and their families. Taylor has a huge heart for helping seniors and loves making them feel special.

Taylor and her husband have 2 young girls. She is an expert grilled cheese sandwich maker and hopscotch player. On sunny days you can find her walking the trails of Springfield or playing in the yard. She also has a personal goal of reading 20 books by the end of the year- 5 more to go!